Updated June 25th, 2016.
Web hosting
Web hosting plans canceled within 14-days of ordering are refunded fully. No refunds, full or partial, are made after this 14-day period.
IMPORTANT: No refunds are made for accounts that are in violation of our Terms of Service or Acceptable Use Policy. No refunds are made to customers that have been previously refunded for a web hosting plan in the past 12 months.
Domain names
Domain names are non-refundable.