What you've probably done is add a password to the security certificate:
The password you change using the OpenVPN software is not the 12vpn account password, it's a separate password to secure your security certificate.
The 12vpn account password can only be changed on the my.anuson.com website.
This would mean you now have 2 passwords
- One to unlock the security certificate (which you newly created just now)
- One to login to our VPN service (as we provided you with earlier, and is currently unchanged)
To remove the password on the security certificate you have to re-install the certificates either manually or by re-installing the preconfigured OpenVPN installer.
Above document is written for users of 12vpn.com but may apply to users of other VPN's.